User Agreement for Queene Estella Skincare — By accessing our website, you agree to our terms, policies, and usage guidelines.
Last Updated: May 2026
Welcome to Queene Estella Skincare. These Terms of Service
govern your use of our website, products, and services. By accessing, browsing,
or purchasing from our website, you agree to comply with and be bound by the
following terms and conditions.
1. General Terms
By using this website, you confirm that:
- You
are at least 18 years old or using the website under parental or guardian
supervision
- You
agree to comply with all applicable local, state, and federal laws
- You
will not misuse the website or its services
Queene Estella Skincare reserves the right to refuse
service, terminate accounts, or cancel orders at our discretion if these terms
are violated.
2. Products & Services
All products available on Queene Estella Skincare are
subject to availability.
We reserve the right to:
- Modify
or discontinue products without prior notice
- Update
pricing, ingredients, packaging, or product descriptions at any time
- Limit
product quantities or sales in certain regions
We strive to display product colors and images as accurately
as possible. However, actual colors may vary slightly depending on device
settings and screen displays.
Product information provided on this website is for general
informational purposes only and is not intended to diagnose, treat, cure, or
prevent any disease.
3. Pricing & Payments
- All
prices are listed in USD ($)
- Prices
are subject to change without notice
- Payments
are processed securely through trusted third-party payment providers
- We
are not responsible for payment processing delays or gateway interruptions
By submitting payment information, you represent that you
are authorized to use the selected payment method.
4. Orders & Cancellations
Queene Estella Skincare reserves the right to accept,
reject, or cancel any order for reasons including but not limited to:
- Product
availability issues
- Errors
in pricing or product information
- Suspected
fraud or unauthorized transactions
- Billing
or shipping verification issues
If your order is canceled after payment has been processed,
a refund will be issued to your original payment method.
5. Shipping & Delivery
Shipping timelines provided are estimates only and may vary
due to carrier delays, weather conditions, holidays, or other unforeseen
circumstances.
Customers are responsible for providing accurate shipping
information at checkout. Queene Estella Skincare is not responsible for delays,
lost packages, or failed deliveries caused by incorrect addresses submitted by
customers.
6. Returns & Refunds
We accept returns only for damaged, defective, or incorrect
items received.
To request a return or replacement:
- Contact
us within 7 days of delivery
- Provide
clear photos or video proof of the issue
- Ensure
the product remains unused and in its original packaging
For hygiene and safety reasons, opened or used skincare,
beauty, or personal care products may not be eligible for return unless
defective.
Refunds are processed after inspection and approval of the
returned product.
7. Intellectual Property
All website content, including but not limited to:
- Logos
- Product
images
- Graphics
- Brand
elements
- Website
design
- Text
and product descriptions
is the exclusive property of Queene Estella Skincare and
protected by applicable intellectual property laws.
Unauthorized copying, reproduction, distribution, or
commercial use is strictly prohibited.
8. User Conduct
You agree not to:
- Use
the website for unlawful or fraudulent purposes
- Attempt
to interfere with website security or operations
- Upload
viruses, malware, or harmful code
- Copy
or exploit website content for resale or unauthorized marketing
Violation of these terms may result in account suspension,
legal action, or permanent restriction from our services.
9. Limitation of Liability
To the fullest extent permitted by law, Queene Estella
Skincare shall not be liable for:
- Indirect
or consequential damages
- Loss
of profits, data, or business opportunities
- Allergic
reactions or misuse of products
- Delays
caused by shipping carriers or third-party providers
All products and services are provided “as available”
without warranties except where required by law.
10. Account Responsibility
If you create an account on our website:
- You
are responsible for maintaining the confidentiality of your login
information
- You
accept responsibility for all activity under your account
- You
agree to notify us immediately of any unauthorized access or suspicious
activity
11. SMS & Email Marketing
By subscribing to our newsletter or providing your contact
information, you consent to receive promotional emails, SMS messages, product
updates, and special offers from Queene Estella Skincare.
You may unsubscribe at any time using the unsubscribe link
or by contacting our support team.
12. FDA Disclaimer
Statements made regarding skincare or cosmetic products have
not been evaluated by the U.S. Food and Drug Administration (FDA).
Our products are not intended to diagnose, treat, cure, or
prevent any medical condition.
13. Changes to Terms
We reserve the right to update or modify these Terms of
Service at any time without prior notice.
Your continued use of the website after changes are posted
constitutes acceptance of the revised terms.
14. Governing Law
These Terms of Service shall be governed and interpreted in
accordance with the applicable laws of the United States.
Any disputes arising from the use of this website shall be
handled in the appropriate courts within the United States.
15. Contact Information
For questions regarding these Terms of Service, please
contact us:
Queene Estella Skincare
Email: info@queenestella.com
Phone: +1 (443) 796-8895
Still have questions?
Our support team is happy to help and will respond as soon as possible.
