Privacy Policy
Learn how Queene Estella Skincare collects, uses, and
protects your personal information when you visit or shop on our website.
Last Updated: March 2026
At Queene Estella Skincare, your privacy matters to us. This
Privacy Policy explains how we collect, use, store, and protect your
information when you visit our website, place an order, subscribe to our
newsletter, or interact with our services.
By using our website, you agree to the practices outlined in
this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
a. Personal Information
When you place an order, create an account, or contact us,
we may collect:
- Full
name
- Email
address
- Phone
number
- Billing
address
- Shipping
address
b. Payment Information
For your security, we do not store payment card details on
our servers. All payments are processed securely through trusted third-party
payment providers.
c. Non-Personal Information
We may automatically collect certain technical information,
including:
- IP
address
- Browser
type
- Device
information
- Website
interaction data
- Cookies
and analytics information
2. How We Use Your Information
We use your information to:
- Process
and deliver orders
- Provide
customer support
- Send
shipping and order updates
- Improve
website performance and user experience
- Personalize
marketing and promotional offers
- Prevent
fraud and unauthorized transactions
- Comply
with legal obligations
If you subscribe to our newsletter or SMS updates, you may
receive promotional communications from Queene Estella Skincare. You may
unsubscribe at any time.
3. Sharing of Information
We value your privacy and do not sell or rent your personal
information.
We may share information only with trusted third parties
necessary for business operations, including:
- Shipping
and delivery partners
- Payment
processing providers
- Marketing
and email service providers
- Legal
or regulatory authorities when required by law
All third-party providers are expected to maintain the
confidentiality and security of your information.
4. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Improve
website functionality
- Remember
your preferences
- Analyze
website traffic and performance
- Deliver
personalized content and advertising
You may manage or disable cookies through your browser
settings. Disabling cookies may affect certain website features.
5. Data Security
We implement industry-standard security measures to help
protect your personal information against unauthorized access, misuse,
disclosure, or alteration.
While we strive to protect your information, no online
transmission or storage system can be guaranteed as completely secure.
6. Your Privacy Rights
Depending on your location, you may have the right to:
- Access
personal information we hold about you
- Request
corrections or updates
- Request
deletion of your information
- Opt
out of marketing communications
- Request
details about how your information is used
To submit a request, please contact us using the details
below.
7. California Privacy Rights
If you are a California resident, you may have additional
rights under the California Consumer Privacy Act (CCPA), including the right to
request information regarding data collection and deletion.
We do not sell personal information to third parties.
8. Third-Party Services & Links
Our website may contain links to third-party websites or
services. We are not responsible for the privacy practices, policies, or
content of external websites.
We encourage users to review the privacy policies of any
third-party sites they visit.
9. Email & SMS Marketing
By subscribing to our marketing communications, you consent
to receive promotional emails, text messages, product announcements, and
special offers from Queene Estella Skincare.
Message and data rates may apply for SMS communications.
You can unsubscribe at any time by clicking the unsubscribe
link in emails or replying STOP to SMS messages.
10. Policy Updates
We may update this Privacy Policy periodically to reflect
changes in our practices, legal requirements, or services.
Any updates will be posted on this page with a revised “Last
Updated” date.
11. Contact Us
If you have any questions regarding this Privacy Policy or
your personal information, please contact us:
Queene Estella Skincare
Email: info@queenestella.com
Phone: +1 (443) 796-8895
Still have questions?
Our support team is happy to assist you and will respond as soon as possible.
